Tag: platincasino slots

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Typically The player got failed to end upwards being capable to reply to the communications regarding more analysis, top in order to the being rejected associated with typically the complaint. The Particular gamer from Switzerland experienced applied a Paysafe Coupon to end upward being in a position to down payment plus battled to pull away a stability regarding 137.27€. In Spite Of having offered screenshots in inclusion to deal proof, the online casino got frequently requested Paysafe account downpayment verification, which often the participant didn’t possess. After a amount of marketing communications together with typically the casino, the particular gamer had managed to be in a position to withdraw an sum much less compared to typically the initial equilibrium. They Will had decided along with typically the on range casino to create long term deposits through Mifinity in buy to prevent related concerns. The Particular Issues Staff marked the issue as solved right after typically the participant proved quality.

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• The gamer from Australia initially won at Platincasino but was afterwards educated of which a method mistake got modified her stability coming from sixty-five,000 euros to 10,000 euros.

He Or She experienced above 5000 Canadian money within profits of which he or she couldn’t acquire due in purchase to this specific problem. Typically The Issues Staff experienced attempted to end upwards being able to research typically the problem, inquiring the player a amount of clarifying concerns. Nevertheless, the participant performed not necessarily respond in buy to these sorts of inquiries within just the provided moment frame. As a result, we all have been incapable in buy to research further plus experienced to reject the complaint. The participant from Germany had reported an problem wherever, right after making use of a reward in add-on to successful 12,1000 Pounds, his drawback has been cancelled, profits were capped, and Several,500 Pounds had been subtracted coming from their account. Typically The online casino experienced said that the particular bonus regulations utilized actually after wagering was accomplished, but could not really supply the related Phrases in inclusion to Conditions.

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He looks for assistance in getting the lost money refunded plus severe concern of his situation inside handling the addiction. Typically The complaint had been rejected as the particular participant could not really offer any sort of proof regarding their self-exclusion. The Particular participant through Germany is going through difficulties along with a withdrawal, as he or she will be necessary in order to upload an obsolete credit card that will will no longer is present.

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The player coming from Austria got transferred 500€ 4 days and nights earlier, yet typically the funds experienced not been credited. Despite contacting live conversation daily, this individual was told that will the particular problem experienced been forwarded to the financial department together with no reaction. Following considerable connection, it has been proved of which a missing downpayment associated with 488€ has been ultimately additional in order to the account. We experienced facilitated the image resolution simply by maintaining get in touch with with the particular on range casino in add-on to ensuring the particular participant was informed concerning the particular position regarding their cash. The Particular participant from Sweden got asked for a disengagement prior in order to submitting this particular complaint. The Particular participant experienced repeated cancellations of their particular €500 disengagement due to an problem together with the deal with supplied.

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Typically The player coming from Austria efficiently withdrew money 2 times coming from Platincasino nevertheless is right now unable to log directly into their accounts because of in order to a request with consider to extra files. This Individual offers submitted the particular asked for files nevertheless offers not necessarily obtained any type of response through typically the online casino plus will be seeking filtration upon typically the scenario plus an excellent return associated with his winnings. Typically The player from Philippines attempted in order to withdraw €250 from Platincasino, simply to have got the disengagement canceled and his bank account deleted, citing a policy in resistance to having multiple balances. He Or She had been unaware of a next account and mentioned that will right right now there experienced recently been simply no issue during the debris until he or she tried out to withdraw. The Particular gamer through Australia got already been waiting around regarding a drawback for less than two several weeks.

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The Particular gamer from Australia had posted a drawback request less than two weeks before getting in contact with us. The Particular gamer experienced problems as his major bank had been not necessarily backed by typically the online casino, demanding him or her in buy to produce a Mifinity account with consider to withdrawal, which was going through confirmation. In Spite Of prolonged connection, the participant do not reply to be in a position to a muslim questions, major us in order to reject the particular complaint because of in buy to insufficient info for further exploration.

• The Particular gamer coming from Germany experienced required accounts closure three times back, nevertheless their email experienced not necessarily recently been highly processed, in addition to he or she got already been ignored in live talk.
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Typically The participant through Australia in the beginning received at Platincasino yet has been afterwards educated that will a program error had changed her equilibrium through 65,1000 euros to 12,500 euros. Right After the lady attempted in purchase to pull away 2 sums associated with some,000 euros and three or more,500 euros, her withdrawals remained impending, plus she eventually lost entry to end up being in a position to platincasino app her bank account. The Issues Team communicated along with Platincasino regarding the girl concerns, which include typically the absence regarding accessibility in buy to the girl bank account in addition to typically the need regarding transaction background. In The End, typically the participant made the decision to become able to near the particular complaint as rejected, articulating dissatisfaction with the particular lack regarding conversation through the casino. The participant through Sweden got self-excluded completely coming from Platincasino inside 2021 due to a wagering dependency nevertheless experienced considering that gambled once more following his prevent had been taken out with out explanation. He Or She inquired concerning typically the chance regarding recovering their dropped funds.

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The participant through Spain had been incapable in order to withdraw her earnings associated with 4 hundred euros after the girl bank account had been permanently clogged. Regardless Of supplying fresh financial institution information and a certificate of control, the casino required verification with consider to old cards the lady no longer possessed. Typically The Complaints Team educated the girl that will the circumstance had been turned down due to become able to the particular absence of reaction from the player to be able to their own queries, which avoided further exploration or remedies. The Particular player retained typically the choice in buy to reopen typically the complaint inside the particular long term.

• Upon canceling the bonus to end upward being capable to take away earnings regarding 280€, their balance was decreased in buy to €0.
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• On The Other Hand, any time he or she got attempted in order to withdraw five hundred Euros, he identified away his bank account experienced recently been deactivated.

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In Spite Of possessing provided the particular required files, he experienced cheated as he had a staying equilibrium of of sixteen,seven hundred euros in add-on to had recently been a long-time Platinum eagle associate. The Particular Complaints Team experienced expanded the reaction period regarding typically the participant in order to address typically the online casino’s asks for, yet eventually, typically the gamer did not react to more queries. The Particular gamer from Germany got won a reward at PLATINCASINO but confronted drawback problems credited in order to alleged several accounts, which the lady refused. In Revenge Of weekly email questions, the girl received repeated responses about accounts account activation without having virtually any resistant being provided. As a effect, typically the complaint was rejected centered about the online casino’s phrases in addition to conditions.

The participant coming from Australia tried to be capable to withdraw €400 from Platincasino yet faced issues with confirmation. Regardless Of submitting their particular IDENTIFICATION plus evidence of home, typically the accounts declaration and downpayment statements they will offered had been turned down. The Particular on collection casino requested a down payment receipt regarding a transaction that will didn’t occur. The Particular Complaints Team intervened, in add-on to following communication together with the particular casino, it had been verified that typically the gamer’s account was right now totally validated, plus future drawback requests need to proceed without having issues. However, the particular case has been in the end turned down because of to become capable to the player’s absence of response to become able to further queries.